Return and Exchange
Thank you for choosing our products. We are committed to providing high quality service and products. If you are not satisfied with the purchased product, we will do our best to solve the problem.
Returns
- Please contact us within 30 days of receiving the product to request a refund.
- The product must be unused and in its original packaging.
- The return costs are borne by the buyer, unless the product has a quality problem.
Refund
- Once we receive and inspect the returned product, the refund will be processed as soon as possible.
- Refunds will be made to the original payment method.
- Certain products may incur a refund fee, details can be found on the product page.
Damaged products
- If you receive a damaged product, please contact us within 48 hours of receipt, with attached photos.
- We will try to replace the product or issue a refund as soon as possible.
Contact us
If you have any questions regarding returns or refunds, please contact us via our contact page. Our customer support team will assist you in resolving the issue.
Note: Policies may be adjusted according to actual conditions. We recommend that you read the details on the product page carefully before purchasing.
Thank you for your understanding and cooperation!